Cisco Deal Manager in Bangalore, India

Deal Manager

  • Location: Bangalore, Karnataka, India

  • Area of Interest Business Strategy and Operations

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1239404

What You’ll do As Deal Manager,

You would hold E2E responsibility for the operational deal lifecycle management across complex deal types including XaaS for large/ global customers with additional focus on streamlining processes. You will have a project approach to deals following a consistent methodology aligned to the different deal types and requirements. You will work in close partnership with Sales and Partner facing Operations Managers in front of the stakeholders demonstrating a ONE operations face.

This requires you to:

o Connect the dots across different departments and teams

o Understand and be able to recognise the different offers available and qualify the deals

o Work in close collaboration with Cisco Sales Teams on understanding the business requirements advise on the deal structuring

o Manage and execute the tasks required for the Deal to go through the different lifecycle stages leveraging a project management approach

o Perform risk assessment

o Acquire deep knowledge of the organizational set-up to its full extent for each for each offer

o Ensure an ongoing communication with both Operations Managers, Cisco Sales Teams and Cisco Partners

Who You’ll Work With

You will be part of the Customer and Partner Services team and will work closely with your peers in-country, regionally and globally. You will leverage the network of specialists and cross-functional teams across in-person and digital channels. With thorough understanding and knowledge of your audience, you will be a business partner of both Operations Managers, Cisco Sales Teams and Cisco Partners.

Who You Are

You enjoy working in a fast-paced changing environment. You'll have a passion for Customer experience, deliver Operational guidance to the Sales Teams and Cisco Partners, and manage and execute critical deals.

· What you’ll bring

Bachelors 5 to +8 years of related experience preferred, or Masters + 6 years of related experience preferred. Project Management experience of +2years a plus.

Analytical Skills:

o Analyze information and work with others to evaluate alternative solutions to confirm path forward

o Strong planning and analytical skills

Soft Skills:

o Strong Decision Making, Influencing and negotiating skills

o Ability to adapt quickly to changing priorities.

o Explain information and effectively lay out pros and cons of alternatives to consider

o Developing ability to communicate and drive improvement across cross-functional teams to improve operations metrics and customer satisfaction

o Developing project management skills

o Excellent communication skills at all levels of management -- presentation as well as personal, soft skills

o Advanced Excel skills required

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.