Cisco DevOps Engineer - Service Assurance in Costa Mesa, California

DevOps Engineer - Service Assurance

  • Location: Costa Mesa, California, US

  • Additional Location(s) Remote West Coast and Remote Canada

  • Area of Interest Engineer - Software

  • Job Type Professional

  • Technology Interest Internet of Everything, Service Provider

  • Job Id 1234467

Business Entity

Cisco Service Provider Video Software Solutions (SPVSS) is the market leading provider of end to end and component solutions for the Service Provider Video markets including Broadcasters, MSOs, DTH, Telcos, Service Providers, Primary Distribution and Secondary Distribution providers. SPVSS solutions enable cutting edge video experiences; if you’ve watched video, you have interacted with some of our products.

The Team

Service Assurance is looking for highly motivated candidates to join our formed Solution DevOps team. We are working in a dynamic environment that is at the heart of an exciting business transformation to Agile and DevOps. We have a very strong focus on building great relationships, encouraging innovation, focusing on quality and celebrating our successes.

The Role

  • Working in highly collaborative environment, across multiple time zones on a 24x7 follow the sun support model. This will include some weekend working, on call or shift work.

  • Build highly interactive relationships — both with the customer and across scrum teams, timezones and cultures.

  • Effective monitoring, provisioning, installation/configuration, operation, and maintenance of systems hardware and software.

  • Active participation in DevOps groups responsible for the product CI/CD pipeline.

  • Automation of monitoring tasks, creative dashboarding.

  • Attentively manage Service Requests, Incidents and Problems.

  • Champion improvements into the product based on ease of trouble-shooting, monitoring, assurance, etc.

  • Develop tools, scripts, or processes to make things better.

  • Work with Change and Release management processes to deliver functional or maintenance releases.

Minimum Qualifications

  • Minimum 3 years industry experience.

  • 3+ years experience of working in large, complex deployment environments.

  • 3+ years working in a Delivery or Operations team.

  • Experience of working with CI/CD, Agile and/or DevOps.

  • Experience of troubleshooting distributed web based systems

  • Demonstrable experience of Linux systems administration such as Red Hat or CentOS.

  • Working knowledge of a key database technology such as Oracle, MongoDB, Cassandra and CouchBase.

  • Experience configuring monitoring tools such as Splunk, ELK, Sensu, Grafana, Prometheus

  • Good scripting skills.

Desired Skills

  • Experience of virtualisation technologies such as OpenShift.

  • Deployment experience of cloud platforms, preferably AWS

  • Network administration / security.

  • Solid understanding of technologies such as encoding, DRM, VoD, CA.

  • Familiarity with ITIL best practice.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.