Cisco Partner Account Manager in Holytown, United Kingdom

Partner Account Manager

  • Location: Holytown, Scotland, United Kingdom

  • Area of Interest Sales - Services, Solutions, Customer Success

  • Job Type Professional

  • Technology Interest Cloud and Data Center

  • Job Id 1226091

What You'll Do

The Partner Account Manager in Cisco is the key contact for our Partners and will be responsible for owning and nurturing the relationships, building and executing the Go To Market & Service Creation strategies. Your success will reflect in sales achievements, long term customer relationships and partner happiness. You will help to maximize revenue of your aligned Partners with both Cisco’s product and services. This involves but not limited to the following activities

  • Responsible for a number of Partners, including indigenous Scottish Partners and to be the local PAM for a number of UK wide partners with Scottish offices.

  • Manage and develop all of your Partners in alignment with local sales plan and ambitions. Owning portfolio development and customer segment strategy. Be the face towards all of our partners

  • Maintaining relationships with partner executives to increase Cisco’s relevance to the their business

  • Provides cross functional thought leadership related to Partner Strategy

  • Ensuring that partners have the necessary accreditations to sell or provide managed services on the relevant Cisco technologies

  • Introduction of both new technology and service offerings to partners and ensuring these are added to their portfolio and brought to market in a timely fashion

  • Ensuring partners maximise commercial structures around Cisco programmes – CMSP, annuity, VIP, TMP, Hunting, Teaming etc

  • Set growth targets, establish support structure and review and control achievement

  • Develop existing partners to ensure highest customer satisfaction

  • Educating Cisco High Touch on the benefits of working with aligned channel partners

  • Represent Cisco and Cisco´s Partner strategy at key events/conferences and in the press and establish Cisco as the Vendor #1

  • Encourages Co-Marketing Activities and targeted Partner Marketing Funds/Virtual Wallet spending in alignment with Marketing team.

  • Ensure integrated communications about all relevant topics to our channel landscape while leveraging new media platforms

  • Manage interactions with all functions, including interface to Cisco EMEAR and WW Partner functions

  • Work with local team to find, on-board and develop new partners, especially those with specific technology focus. i.e. Security, DC, IoT etc

  • Maintain awareness of competitive threats and how to counter them. Understand competitors’ technologies, along with their strengths and weaknesses.

  • Organise and contribute to QBRs & regular meetings

  • Own and manage weekly booking process activities with partners in close alignment with Cisco sales operations and operation lead

  • Ensures Operational readiness, compensation, business metrics definition

  • Ensuring 100% compliance with internal rules and local laws

Who You'll Work With

Working as a core member of the Cisco Scotland team but with alignment to the UKI Channel Team. You will be responsible for the Service Creation and GTM strategies and execution across all Cisco architectures including: Collaboration, DC, Cloud, Security, and Enterprise Network Solutions.

Who You Are

• You bring at least 3+ years of sales experience in a dynamic IT, Software, Services and Solution business.

• Demonstrate success in achieving and exceeding sales targets.

• You will have experience in driving cross functional teams in Product Management, Service Creation, or equivalent project based roles

• Able to understand, articulate and position the value of a technology-based solution to the customer

Desired Skills

• You will need to have a deep understanding in developing trusted partner relationships from working level to Executive level.

• Ability to match market requirements and partner strategy with state of the art technology solutions.

• Negotiation skills to craft solutions that are beneficial to our partners and Cisco overall.

• Confidence in applying business and financial expertise to identify and qualify opportunities.

• Excellent written and verbal communication.

• Ability to use and engage internal resources such as Marketing, Technology Experts, Pre-sales, Sales, Services and others.

Why Cisco

At Cisco, each person brings their excellent talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

We connect everything – people, process, data and things – and we use those connections to change our world for the better.

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colourful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.