Cisco Free Trial Adoption Engineer, London in London, United Kingdom

Free Trial Adoption Engineer, London

  • Location: London, England, United Kingdom

  • Area of Interest Technical Support

  • Job Type Professional

  • Technology Interest Networking

  • Job Id 1228911

Overview

Meraki seeks a talented, enthusiastic, and tech-savvy individual to build upon the success of its rapidly expanding free trial program in an exciting market. You will work closely with hundreds of businesses, start-ups, educational institutions, and healthcare providers to ensure that they have a great first experience with Meraki’s cloud-managed products. This customer-facing role will expose you to a diverse group of teams within Meraki -- including Engineering, Product Management, and Sales -- providing endless opportunities for career growth in a fun, challenging, and fast-paced work environment.

It's an exciting time at Meraki! We offer a competitive salary, company sponsored medical, dental and vision coverage, free lunches, employee fitness program, and ample vacation time.

Responsibilities

  • Recommend the optimal deployment of Meraki’s networking products to a diverse customer base participating in the free trial program

  • Guide prospective customers through the Meraki Dashboard, a unique web interface that manages customer networks from the cloud

  • Coordinate with Sales, acting as a primary technical consultant to provide a successful equipment setup and configuration experience

  • Diagnose and resolve network configuration issues, consulting with the Engineering and Support teams

  • Contribute to product development by communicating customer feedback and initial impressions to the Product Management and Marketing teams

  • Assist with projects as the group’s roles and responsibilities evolve

Requirements

  • Interest in tech, intellectual curiosity, and the ability to quickly learn a new discipline

  • Follow-through, resourcefulness, and problem solving skills

  • Attention to detail and outstanding communication skills, both verbal and written

  • Ability to work well with others

  • Fluency in English. Multi-lingual is a plus

  • B.A. or B.S. from a top tier academic institution. Background in a technical or analytic discipline recommended but not required

Characteristics of success

  • Friendly but diplomatic interpersonal skills

  • Self starter who can learn quickly

  • Comfortable in a collaborative and team environment

  • Enthusiasm unknown to mankind

  • Thrives in a fast-paced, challenging office

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.