Cisco CBA Client Executive 1235447 in North Sydney, Australia

CBA Client Executive 1235447

  • Location: North Sydney, NSW, Australia

  • Area of Interest Sales - Product

  • Job Type Professional

  • Technology Interest Cloud and Data Center, Collaboration, Video, Internet of Everything, Networking, Security

  • Job Id 1235447

What You'll Do

The Client Executive is the next generation customer leader at Cisco who functions as a manager for their customer relationship, leading the account holistically from an engagement, financial, personnel, and corporate perspective.

The Client Executive role is assigned to a strategic Cisco customer account to grow the relationship into a truly premier partnership. This requires Cisco to approach the customer differently, with a long-term view, investment approach, and commitment to inspire and leverage all cross-functional Cisco teams. The return on this investment will be higher business growth, increased profitability, and improved customer satisfaction and intimacy.

Specific Responsibilities:

  • Builds and maintains executive level relationships at client and Cisco national basis.

  • Directs all sales processes and leads short term (annual) and long term (strategic) revenues for infrastructure and services, and channels strategy.

  • Leads creation of and executes a coordinated and aligned strategy to maintain and build wallet share, improve margins, productivity and bookings for the company.

  • Leads creation of and executes a coordinated and aligned strategy to maintain and build wallet share, improve margins, productivity and bookings for the company.

  • Manages a cross-functional team of employees with diverse skill sets and representing diverse internal requirements to achieve the client strategy.

  • Manages all direct and indirect expenses associated with the client to maximize account profitability and margins.

  • Sets the pricing strategy for all Cisco products and services for the client account.

  • Creates short and long term plans for the client based on research and deep understanding of business and technology trends.

Who You'll Work With

The Client Executive is the single-point-of-contact for Cisco’s growth customers enabling Cisco to conduct business with that customer as a unified, highly coordinated entity. The Client Executive is responsible for and measured against the long term strategic value of the client relationship, and manages a cross-functional team of employees to achieve a defined set of short and long term objectives.

  • Provides professional leadership and coordination of all Cisco client-facing resources.

  • Leads sales, sales engineering and business development staff directly; manages channels and services staff indirectly.

Who You Are

  • Extensive background and understanding of product, service, and channels sales as well as service delivery at Cisco or comparable experience from another company.

  • Demonstrated ability to build deep relationships with CXO’s and senior executives.

  • Successful leadership of large, complex sales teams at key accounts.

  • Demonstrated clear team leadership in collaboration with cross-functional organisations (example: Partner Business Group, Architecture and Services organisations).

  • Successful sales and delivery of professional/managed services and Advanced Technologies at key customers.

  • Demonstrated success in long term planning of resources, technology and account structure

  • Experience building actionable long and short term account plans based on a deep understanding of the impacts of business and technology trends.

  • Demonstrated ability to work closely with engineering development organisations to drive timely delivery of feature and functionality for their customer requirements.

  • At least five years’ experience leadin a business or product/services sales account

  • Ideally you will have experience in business development and developing strategic account plans.

  • Bachelor’s degree or equivalent combination of education and experience.

Why Cisco

  • At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data and things – and we use those connections to change our world for the better.

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.