Cisco Global Practice Devt Lead - Enterprise Automation in Offsite, United States
Global Practice Devt Lead - Enterprise Automation
Location: Offsite, Bay Area, California, US
Area of Interest Professional Services
Job Type Professional
Technology Interest Software Development, Testing
Job Id 1228265
Who You Are
Leadership and innovation are key in this role. While venturing into uncharted waters, your real passion for the mission, confidence in your skillset, and ability to lead, innovate, and collaborate will accelerate your adoption and success of this critical function.
Specific Job Responsibilities:
Collaborates with global Subject Matter Expert community to develop standardized service components, including:
Customer proposal templates
Service delivery methodologies
Customer deliverable templates
Service use cases and analysis
Collaboratively developsservice-level messaging to educate internal partners of offerings and capabilities
Builds and delivers service offering focused training for global consulting team.
Works with global theater leads to drive evolution of the Integration services in line with specific theater needs, aligning where appropriate with global initiatives
Contributesto the definition and development of Cisco's services in conjunction with Engineering and Innovation Teams
Serves as point of contact between AS and theEnterprise Automation Business Unit
Takes a process-oriented approach to definition and management of service delivery
Develops and maintains quality standards for service delivery
Evangelizes service and solutions strategies to internal partners, sales teams and external partners and customers.
Resolves cross-organization process issues and focuses on process improvement
Works closely with Product Management team to enable the success of service roadmap and initiatives
Skills & Experience:
The effectiveEnterprise Automation Practice Lead will possess the following skills, attitude, experience and knowledge:
Detailed understanding ofEnterprise Automation and its related Cisco products and services
Experience inEnterprise Automation consulting with a focus on enabling organizations adoption of advanced technologies, 5+ years preferred.
Experience crafting and implementing global processes in a matrixed/virtual team environment.
Demonstrates effective written skills including the ability to craft and deliver compelling presentations to diverse audiences including executive management, prospects, customers, salespeople, engineering and partners.
You have ability to create compelling consulting delivery collateral, tools and training.
Proven experience delivering effective technical training, both in-person, and remotely.
Demonstrates ability to effectively formulate and drive strategic initiatives, lead cross-functional teams, collaborate with a global team, and handle multiple projects at the same time while meeting deadlines.
Demonstrates ability to effectively communicate with partners, prospects, customers and with internal stakeholders (including Executive Leadership), the ability to actively listen, to comprehend, and communicate their business and technical needs and the ability to address these needs from a customer centric point of view.
Ambitious drive and work ethic, self-motivated, results oriented and demonstrated ability to add new value and succeed in an energizing environment. You think in an unexpected way and have willingness to do what it takes to get the job done right.
You are a standout colleague with strong communications, interpersonal, persuasive and negotiation skills. Keen to work in a global team.
You think collaboratively and communicates effectively with people at all levels. Ability to instill a sense of shared vision across the team.
Substantial experience working with and presenting to Customers, Executives and Senior Leaders
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