Cisco Global Practice Devt Lead - Enterprise Networking in Offsite, United States

Global Practice Devt Lead - Enterprise Networking

  • Location: Offsite, Bay Area, California, US

  • Additional Location(s) Any where in the US, Europe, Asia

  • Area of Interest Professional Services

  • Job Type Professional

  • Technology Interest Networking

  • Job Id 1228254

What You'll Do

In this exciting role, you will help craft the future of AS Delivery. Your technical and consultative expertise in a given AS Architecture directly applies to every facet of the role. It will enable you to drive decision-making, communicate effectively with multiple parts of the business, and collaborate with teams inside and outside of AS.

You will have the opportunity to participate in several areas of the Emerging Technologies & Innovation (ET&I) Incubation Program. You will act as the first gate of review for incoming service and tool ideas, strategize with your architecture SMEs, and upon acceptance, package and deliver to the ET&I Strategy team to kick off the idea incubation process. Upon idea acceptance and release, you will work to prepare and enable the delivery teams with Intellectual Capital (IC), methodologies, and technical training.

You will also represent AS in Business Unit (BU) led programs such as Internal Field Testing (IFT), AS-focused enablement, and cross-functional product quality discussions. Through this relationship, you will become the point-of-contact between the BU and AS, building a bi-directional information channel where you gather, formalize, and roll-up product quality updates and feature requests from the delivery team's experiences.

Who You'll Work With

You will be part of the Global Practice Development (GPD) team, which is a high-impact, high-energy team within the ET&I organization of AS. We are individuals who carry a wide spectrum of skills and expertise including top technical/consultative talents, collaboration, leadership, mentorship, innovation, and business insight which align to the business goals of AS.

You will collaborate and work strategically with the BU to understand coming changes within Cisco's evolving portfolio, determine how delivery teams are impacted by these changes, and work with your architecture Subject Matter Experts (SME's) to update delivery Intellectual Capital such as deliverable templates, AS-defined Best Practices, Reference Architectures), processes (service-delivery methodologies), and consultant technical enablement.

Who You Are

Leadership and innovation are key in this role. While venturing into uncharted waters, your real passion for the mission, confidence in your skillset, and ability to lead, innovate, and collaborate will accelerate your adoption and success of this critical function.

Specific Job Responsibilities:

  • Collaborates with global Subject Matter Expert community to develop standardized service components, including:

  • Scoping tools

  • Customer proposal templates

  • Service delivery methodologies

  • Customer deliverable templates

  • Service use cases and analysis

  • Best practices

  • Reference Architectures

  • Collaboratively developsservice-level messaging to educate internal partners of offerings and capabilities

  • Builds and delivers service offering focused training for global consulting team.

  • Works with global theater leads to drive evolution of the Integration services in line with specific theater needs, aligning where appropriate with global initiatives

  • Contributesto the definition and development of Cisco's services in conjunction with Engineering and Innovation Teams

  • Serves as point of contact between AS and the Enterprise Networking Business Unit

  • Takes a process-oriented approach to definition and management of service delivery

  • Develops and maintains quality standards for service delivery

  • Evangelizes service and solutions strategies to internal partners, sales teams and external partners and customers.

  • Resolves cross-organization process issues and focuses on process improvement

  • Works closely with Product Management team to enable the success of service roadmap and initiatives

Skills & Experience:

The effective Enterprise Networking Practice Lead will possess the following skills, attitude, experience and knowledge:

  • Detailed understanding of Enterprise Networking and its related Cisco products and services

  • Experience inEnterprise Netowrking consulting with a focus on enabling organizations adoption of advanced technologies, 5+ years preferred.

  • Experience crafting and implementing global processes in a matrixed/virtual team environment.

  • Demonstrates effective written skills including the ability to craft and deliver compelling presentations to diverse audiences including executive management, prospects, customers, salespeople, engineering and partners.

  • You have ability to create compelling consulting delivery collateral, tools and training.

  • Proven experience delivering effective technical training, both in-person, and remotely.

  • Demonstrates ability to effectively formulate and drive strategic initiatives, lead cross-functional teams, collaborate with a global team, and handle multiple projects at the same time while meeting deadlines.

  • Demonstrates ability to effectively communicate with partners, prospects, customers and with internal stakeholders (including Executive Leadership), the ability to actively listen, to comprehend, and communicate their business and technical needs and the ability to address these needs from a customer centric point of view.

  • Ambitious drive and work ethic, self-motivated, results oriented and demonstrated ability to add new value and succeed in an energizing environment. You think in an unexpected way and have willingness to do what it takes to get the job done right.

  • You are a standout colleague with strong communications, interpersonal, persuasive and negotiation skills. Keen to work in a global team.

  • You think collaboratively and communicates effectively with people at all levels. Ability to instill a sense of shared vision across the team.

  • Substantial experience working with and presenting to Customers, Executives and Senior Leaders

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data and things – and we use those connections to change our world for the better.

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.