Cisco Global Practice Devt Lead - Enterprise Networking in Offsite, United States
Global Practice Devt Lead - Enterprise Networking
Location: Offsite, Bay Area, California, US
Additional Location(s) Any where in the US, Europe, Asia
Area of Interest Professional Services
Job Type Professional
Technology Interest Networking
Job Id 1228254
What You'll Do
In this exciting role, you will help craft the future of AS Delivery. Your technical and consultative expertise in a given AS Architecture directly applies to every facet of the role. It will enable you to drive decision-making, communicate effectively with multiple parts of the business, and collaborate with teams inside and outside of AS.
You will have the opportunity to participate in several areas of the Emerging Technologies & Innovation (ET&I) Incubation Program. You will act as the first gate of review for incoming service and tool ideas, strategize with your architecture SMEs, and upon acceptance, package and deliver to the ET&I Strategy team to kick off the idea incubation process. Upon idea acceptance and release, you will work to prepare and enable the delivery teams with Intellectual Capital (IC), methodologies, and technical training.
You will also represent AS in Business Unit (BU) led programs such as Internal Field Testing (IFT), AS-focused enablement, and cross-functional product quality discussions. Through this relationship, you will become the point-of-contact between the BU and AS, building a bi-directional information channel where you gather, formalize, and roll-up product quality updates and feature requests from the delivery team's experiences.
Who You'll Work With
You will be part of the Global Practice Development (GPD) team, which is a high-impact, high-energy team within the ET&I organization of AS. We are individuals who carry a wide spectrum of skills and expertise including top technical/consultative talents, collaboration, leadership, mentorship, innovation, and business insight which align to the business goals of AS.
You will collaborate and work strategically with the BU to understand coming changes within Cisco's evolving portfolio, determine how delivery teams are impacted by these changes, and work with your architecture Subject Matter Experts (SME's) to update delivery Intellectual Capital such as deliverable templates, AS-defined Best Practices, Reference Architectures), processes (service-delivery methodologies), and consultant technical enablement.
Who You Are
Leadership and innovation are key in this role. While venturing into uncharted waters, your real passion for the mission, confidence in your skillset, and ability to lead, innovate, and collaborate will accelerate your adoption and success of this critical function.
Specific Job Responsibilities:
Collaborates with global Subject Matter Expert community to develop standardized service components, including:
Customer proposal templates
Service delivery methodologies
Customer deliverable templates
Service use cases and analysis
Collaboratively developsservice-level messaging to educate internal partners of offerings and capabilities
Builds and delivers service offering focused training for global consulting team.
Works with global theater leads to drive evolution of the Integration services in line with specific theater needs, aligning where appropriate with global initiatives
Contributesto the definition and development of Cisco's services in conjunction with Engineering and Innovation Teams
Serves as point of contact between AS and the Enterprise Networking Business Unit
Takes a process-oriented approach to definition and management of service delivery
Develops and maintains quality standards for service delivery
Evangelizes service and solutions strategies to internal partners, sales teams and external partners and customers.
Resolves cross-organization process issues and focuses on process improvement
Works closely with Product Management team to enable the success of service roadmap and initiatives
Skills & Experience:
The effective Enterprise Networking Practice Lead will possess the following skills, attitude, experience and knowledge:
Detailed understanding of Enterprise Networking and its related Cisco products and services
Experience inEnterprise Netowrking consulting with a focus on enabling organizations adoption of advanced technologies, 5+ years preferred.
Experience crafting and implementing global processes in a matrixed/virtual team environment.
Demonstrates effective written skills including the ability to craft and deliver compelling presentations to diverse audiences including executive management, prospects, customers, salespeople, engineering and partners.
You have ability to create compelling consulting delivery collateral, tools and training.
Proven experience delivering effective technical training, both in-person, and remotely.
Demonstrates ability to effectively formulate and drive strategic initiatives, lead cross-functional teams, collaborate with a global team, and handle multiple projects at the same time while meeting deadlines.
Demonstrates ability to effectively communicate with partners, prospects, customers and with internal stakeholders (including Executive Leadership), the ability to actively listen, to comprehend, and communicate their business and technical needs and the ability to address these needs from a customer centric point of view.
Ambitious drive and work ethic, self-motivated, results oriented and demonstrated ability to add new value and succeed in an energizing environment. You think in an unexpected way and have willingness to do what it takes to get the job done right.
You are a standout colleague with strong communications, interpersonal, persuasive and negotiation skills. Keen to work in a global team.
You think collaboratively and communicates effectively with people at all levels. Ability to instill a sense of shared vision across the team.
Substantial experience working with and presenting to Customers, Executives and Senior Leaders
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