Cisco Tier3 Platform Support Software Engineer in Plano, Texas

Tier3 Platform Support Software Engineer

  • Location: Plano, Texas, US

  • Area of Interest Technical Support

  • Job Type Professional

  • Technology Interest Collaboration, Video

  • Job Id 1233743

JOB SUMMARY ·Part of a team responsible for problem resolution for components on BroadWorks - BroadSoft’s flagship network communications platform ·Responsible for problem investigation and ultimately design, development, and testing of patch solutions. ESSENTIAL DUTIES AND RESPONSIBILITIES ·Collaborate with TAC during problem investigation. ·Providing support for emergency call out ·Producing software solutions to problems. ·Interpreting requirements into product design ·Unit Testing implemented patch code ·Supporting existing code base ·Other duties as required

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.