• Location: Riyadh, Ar Riyad, Saudi Arabia

  • Area of Interest Customer Experience

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1221681

Solutions Integration Architect | Advanced Services

What You’ll Do

The Advanced Services (AS) Solution Integration Architect (SIA) will be responsible for identifying Customer challenges and craft operational business proposals and solutions.

  • Translate: The SIA will be able to bridge between IT and the board room. You will be able to explain technical challenges in a business context and vice versa. They can articulate how business requirements translate into design decisions and how design decisions enable/impact the business

  • Integrate: The SIA will understand the technical environment end-to-end. You will be expected to know how changes in one architecture could impact another architecture. If there are multiple architectures and partners involved, you will be responsible for the coordination of everything in the technical solution - they don’t need to know everything, but they need to synchronize the people who do

  • Bridge: The SIA is the bridge between pre-sales and post-sales. You will need to partner with the CSA/SE to ensure we have a smooth transition from what we’ve sold (and the associated customer expectations) and what we ultimately deliver

  • Expand: The SIA will have a unique relationship with the operations and architecture teams. Your role will be to feed intelligence back into the account team to enable them to sell more. You will instinctively know that a competitor is having challenges and make recommendations to the CSA/Client Exec that it is a good day to talk about a relevant Cisco solution. The SIA should help expand our relevance and enable the product sales team.

Who You’ll Work With

As the Solutions Integration Architect, your role will sit within the Advanced Services team reporting into the Senior Manager of Service Delivery in the Kingdom of Saudi Arabia. Similar to the Service Delivery Manager, you will have an integral partnership with the counterpart in the Services Sales team.

Who You Are

  • You’ll have a deep understanding of Customer Business and IT Strategies

  • A specialisation in a Regional and Vertical Relevance (ie future trends, pain points, regulatory requirements) and knowledge of competitor landscape solutions

  • Well known for your Technical Excellence and have a natural ability to converse in both technical and executive audiences

  • Broad Technical experience (CCIE highly preferred)

  • Deep understanding of Cisco Services Portfolio

  • Expert in Services Tools & Automation

  • Experienced management consultant with the ability to understand customer business and technology environment (at industry and corporate level) that influence strategic architecture and technology decisions

  • You’ll be known for your keen problem solving, critical thinking, active listening and negotiating skills

  • Change Management

  • Business Writing, Board Level Presentation and Communication skills

  • Leadership and Innovation

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

• We connect everything – people, process, data and things – and we use those connections to change our world for the better.

• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

Colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Be you, with us! #WeAreCisco


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.