Cisco 1219813 - Advanced Services Career & Skills Lead in RTP, North Carolina

1219813 - Advanced Services Career & Skills Lead

  • Location: RTP, North Carolina, US

  • Additional Location(s) San Jose, CA

  • Area of Interest Business Strategy and Operations

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1219813

What You'll Do

In this key role, you will design, develop and drive Advanced Service’s career strategy aligned with end-to-end skills management. You will identify & remediate key dependencies between the integrated talent management systems, processes and tools (workforce planning, resource management, talent strategy and HR). And you will lead change, present in multiple forums, socialize key concepts, engage and solicit consensus at all levels of the organization.

Additional responsibilities include:

  • Develop career models to include designation roles, career paths and ladders

  • Align career model to Advanced Service’s workforce strategy, end-to-end skills management and Services Academy’s development strategy

  • Identify and prioritize career paths within Advanced Services

  • Develop automation plan

  • Establish key performance indicators

  • Track, monitor and report on project progress

  • Develop wrapper to present consistent, clear, contemporary, concise career model(s) to embed into the business

  • Enhance employee experience

  • Identify, document, incorporate and deploy single skills taxonomy across Advanced Services

  • Establish process to identify in-demand market skills, mapped to career models and development opportunities

  • Conduct Advanced Services skills assessment to baseline population and identify gaps

  • Partner with technical leads to assess existing skills management tools against end-state requirements

Who You'll Work With

You will partner with the business to design a consistent, scalable approach to create gold standard career model(s). You will also partner across functions to determine a clear, consistent and evolving approach for end-to-end skills management for sourcing, staffing, development and progression.

Who You Are

You are a consultative and critical thinker who is self-directed in complex and transformational situations. You have strong executive presence with the ability to scale presentations to intended audiences. You are driven to deliver results with aggressive deadlines across multiple business units. You are data driven and have a passionate commitment to excellence.

Our minimum requirements are the following:

  • Experience in a professional services environment

  • Demonstrated experience leading multiple workstreams across various stakeholders

  • Ability to simplify, scale and communicate complex concepts at multiple levels of understanding

  • Nice to have experience but not mandatory:

  • Build career and skills models

  • Experience defining, developing and driving workforce strategy

  • Designing performance management systems

  • Implement complex systems

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything - people, process, data and things - and we use those connections to change our world for the better.

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more - from Smart Cities to your everyday devices.

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

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Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.