Cisco 1227567-Project Manager GPMO in RTP, North Carolina
1227567-Project Manager GPMO
Location: RTP, North Carolina, US
Area of Interest Project or Program Management
Job Type Professional
Technology Interest *None
Job Id 1227567
Who You’ll Work With
Every day we connect people to the network and make it come to life. Whether it's using e-learning to educate students far from city centers or downloading the entire Library of Congress in seconds, our networking technology has not only revolutionized the way people do things, but who they are. People are more informed, more efficient, and more involved. With all forms of communications converging onto the network, Cisco is entering an exciting new era. The concept of the network as the platform for transforming life's experiences is no longer a possibility: It is quickly becoming a reality. And Cisco is leading the experience.
The Project Manager is responsible for leading and managing the end-to-end project encompassing the entire deliver service lifecycle (Initiate, plan, execute, monitor & control and close).
Who You Are
Adherence to GPMO project management methodology and all other internal methodologies
Support for continuous improvement of all processes, methodologies and services
Project leadership, ensuring appropriate project planning and that all projects are delivered on time, in budget, and with high levels of quality
Ensures proper Scope and Change Management processes are adhered to, manages change management handling between customer, partner & account teams. Change Management is an essential part of PM scope
Ensures proper project financials management must understand project financial reports prepared by the project specialist, comment on, provide options for irregularities, and ensures a realistic forecast is made. The PM MUST understand the reports, provide options to address issues, provide a proper forecast
Evaluates project progress and results against success metrics.
Escalation of any project or client issues in a timely manner
Assist with engagement scoping and cost modeling
Managing consultants during delivery of services
Baseline Management – Schedule, Cost and quality.
Assesses Risks: Proactively identifies risks, communicates risks to appropriate stakeholders and develops a risk mitigation strategy and a contingency plan.
Creation of project plans and oversight of plan timelines
Oversight of engagement deliverable creation
Directs and organize project staff including project engineers, vendors, partners or subcontractors.
Review deliverables prepared by team before providing to the customer
Prepare for engagement reviews and quality assurance procedures
Optimize and coordinates interaction between internal, partner and customer resources toward the completion of key services projects and programs
Business development and management for new customers/markets/services business management role in a large or strategic account or group of customers
Help cross-train other employees where appropriate
Complete time and expense reporting in a timely and accurate manner
Develop technical & business knowledge as necessary to meet evolving business requirements
Proactively communicate with finance team and business leaders in regards to project health and profitability
Provide support for other PMO duties as assigned
What You’ll Do
A successful candidate has the capabilities to manage competing demands from internal and external stakeholders while still able to deliver successful projects in-scope and within budget. The candidate has the ability to drive focus on the tactical activities but can also see the overall strategic objectives of the customer and how it fits into the larger business picture. The candidate has exceptional communications skills with strong capabilities in project management to drive team members to success. A driving personality with a competency to adapt to different customer dynamics (i.e. personalities, priorities, working environments, etc.) is a must. Additionally, the position will require a resource that is capable of grasping Cisco technologies and solutions, as well as an ability to effectively manage projects, timelines, budgets and resources to support those Cisco technologies and solutions. The candidate has vast experience in presenting to key stakeholders, understanding business challenges and developing solutions and leading successful delivery teams to achieve business objectives. Consulting experience and capabilities are highly sought after. Capabilities include:
PMP certification or equivalent in addition to 5+ years of experience as project manager
Strong project management skills including scheduling, financial reporting, performance reporting, communications, issues/risks/actions management, procurement management and other key PM skillsets
Strong commitment to quality and customer satisfaction
Strong leadership skills
Demonstrated ability to self-manage
Exemplary command of the English and local language, both oral and written.
Bachelors Degree in Business or a related field, MBA or Masters degree preferred
Very proficient in the following software tools: Microsoft Project, Excel, Word, PowerPoint
PMO governance development, oversight and ownership
Facilitator, leader and motivator
Assessment and analytical skills
Extensive Program/Project Industry knowledge
Executive client facing experience
Demonstrated ability in basic legal contract issues
Expertise leading large scale multi-technology engagements in a highly complex environment
Collaboration among cross-functional teams, customers and partners
This candidate will need to have experience with Call Manager Clusters, Contact Center, CMS managing the Call Managers (UCAS)
At Cisco, each person brings their unique talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
• We connect everything – people, process, data and things – and we use those connections to change our world for the better.
• We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.
• We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
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