Cisco Global Service Provider Deal Manager - Services in RTP, North Carolina

Global Service Provider Deal Manager - Services

  • Location: RTP, North Carolina, US

  • Additional Location(s) United States

  • Area of Interest Business Strategy and Operations

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1233647

What You Will Do

You will provide Project Management in a sales advisory Operational role for deal planning and execution on large strategic and complex sales opportunities driven by Cisco sellers. As a Deal Manager,

  • You will partner with sellers and develop an operational plan to include all activities needed to assess, plan and execute their booking of Product, Software and Service opportunities, Service Renewals and new Cisco offers being taken to market via new business models.

  • You will develop skills in specific deal specialties, offers, geos, deal complexities, etc. while working to manage a body of deals over the course of several quarters. This is done to ensure that sellers do not have to all know the continually changing requirements by programs, toolsandprocesses.

  • Our value is navigating the operational complexities so sellers are free to work with their customers. By delivering Deal Management as a Service to Cisco sellers, you will work to uplift and standardize our quality of service to sales while building professional partnerships with our peers and stakeholders.

Who You'll Work With

We work cross-functionally with Sales Team members to understand the scope of their sales opportunity, and with internal operations team members who can facilitate the operational execution of that deal. Those teams include Cisco Transactional Team members, GSP Regional Customer Service Leads, GSP Segment/Customer/Partner Operations Managers, Cisco Program Managers, Cisco Asset Managers, and peer Deal Managers to build the most efficient deal plan for each opportunity. We also work with Customer and Partner peer teams to build requirements for task automation that improves the efficiency for Sales and Operations, enabling us to scale in our support of the business.

Who You Are

  • Bachelors degree in business or related degree

  • 5+ years of customer engagement skills

  • You possess a deep knowledge of deal planning requirements to enable execution of all steps needed to quote and book a complex Cisco offer

  • You strive to always be a strong collaborator and influencer while working with sales and partners to adhere to deal project timelines, and risk management skills to develop alternative deal scenarios with sales as needed.

  • You are highly motivated, highly passionate, and possess a positive, can-do attitude.

  • You have strong communication skills (written and verbal), as well as a professional presence online (phone or web) to drive deal project discussions with stakeholders.

  • You possess strong analysis and analytical skills for the reconciliation of multiple data sources into a single view of the customer Install Base demonstrating a deep understanding of Advanced Excel skills including frequent use of formulas, functions, and pivot tables.

  • You have the ability to demonstrate deal progress accountability via the use of Cisco tools to track deal progress and provide a bi-weekly summary of deal statuses.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference.

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.

  • We connect everything – people, process, data and things – and we use those connections to change our world for the better.

  • We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more – from Smart Cities to your everyday devices.

  • We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.

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