Cisco Senior Business Systems Analyst (Generalist) in San Francisco, California

Senior Business Systems Analyst (Generalist)

  • Location: San Francisco, California, US

  • Area of Interest Business Strategy and Operations

  • Job Type Professional

  • Technology Interest Cloud and Data Center

  • Job Id 1233346

As a Business Systems Analyst within Meraki's Business Systems team, you are responsible for handling the day-to-day functionality of Salesforce.com to help drive operational excellence. This role provides an exciting opportunity to engage with Sales, Channel, Marketing, Finance, Operations and Engineering Teams to deliver scalable solutions for the business. We are looking for someone who has a customer service-oriented mindset with an eagerness to learn, grow, develop and evangelize Salesforce technology across the organization.

Responsibilities:

Salesforce.com Projects

  • Collect requests from Sales Ops, Marketing, and Business Strategy

  • Design solutions for SFDC projects to understand feasibility and timeline

  • Build, test, and release SFDC improvements

Salesforce.com Administration

  • Be the master of ad hoc troubleshooting – validation rules, integration failures

  • Drive system maintenance – cleaning up fields, page layouts, list views

  • Handle the weekly deployment process from sandbox environments to production

Qualifications:

  • 4-6 years of relevant work experience

  • Experience with a Salesforce.com implementation, including building and updating custom objects, field, user profiles, formulas, validation rules, workflows, and approval processes

  • Demonstrated ability to understand business needs and translate requirements into technical solutions

  • Ability to prioritize tasks, and manage multiple projects effectively

  • Preferred Salesforce.com Certification: ADM211

  • Experience programming in Apex or Java is a plus

Are you wondering what it is like to work at Cisco Meraki? Picture a breathtaking office, healthy catered meals, fully stocked kitchens, onsite gym and paid time off to volunteer. Meraki Cisco has created an amazing equal opportunity focused office where employees thrive. With that said, we are confident you will love it here. Check out more of our benefits on our job page, at https://meraki.cisco.com/jobs, and we look forward to talking with you soon.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.