Cisco Consulting System Engineer - Collaboration. CGEM EMEA Inbound. in Hong Kong

Consulting System Engineer - Collaboration. CGEM EMEA Inbound.

  • Location: Hong Kong

  • Additional Location(s) Hong Kong

  • Area of Interest Sales - Product

  • Job Type Professional

  • Technology Interest *None

  • Job Id 1226073

CGEM Collaboration Consulting System Engineer

  • Provides a consultative relationship with the customer and collaborates with account team and Business Entities to develop customer focused architectures driving industry-wide innovation

  • Leads the architectural design and associated Cisco technology strategy in alignment with key business drivers and market issues for an individual customer.

  • Experience of the Financial Services sector, banking and financial application environment

Role Overview

  • Senior customer -focused technical and architectural sales professional with knowledge of customer-specific business drivers and networking environment.

  • Demonstrate business relevancy to executive stakeholders.

  • Has strong understanding of the industry trends in the customer's vertical

  • Acts as a trusted advisor in an account(s) and works with the account teams and account leadership ( Client Director) to demonstrate the business value of Cisco solutions, architectures, and services by aligning opportunities with a 3-5 year cross-architectural vision.

  • Serves as the lead advocate for customers within Cisco.

Customer Business focus

  • Translates customer's business and market drivers, with customer's business needs into strategic (long term) technical architecture to solve business problems

  • Understands and is able to effectively map business drivers, outcomes and capabilities to technology solutions.

Competitive Knowledge

  • Evaluate different approaches of Cisco vs. competitor solutions and determine which approach is most appropriate for the customer's business problem based on how the different models solve a business problem, including knowing when to compete vs collaborate.

  • Ability to look at a deep technical component of a solution and explain how it is relevant to a customer's business vs a competitor

  • Have skills to do a competitive analysis at the technical and business level flexibly as needed.

Technology Knowledge

  • Advanced knowledge in existing and emerging technology concepts, protocols, standards, etc within and adjacent to customer specialization

  • Ability to leverage this knowledge and select appropriate technologies to address customer's business challenges.

  • Understanding of the impact (design and business outcome wise) of implementation of these technologies in customer environment

Working Across Boundaries

  • Takes an active leadership role in providing customer requirements and inputs for tools required (e.g. ROI tool, etc.) back to Business Entities / BU / CMO.

  • Helps in the technology strategy and field enablement in his/her area of coverage

  • Active member of VT community

  • Takes leadership role in customer / partner events such as enablement, Cisco Live speaker/contributor, etc.

  • May act as liaison between the Account Team and industry organizations (IEEE, IETF, MPLS forum etc) to ensure the customer's architectural vision aligns with industry leading practices


Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.